Affordable Family & Senior Services-Contra Costa,Alameda,Solano Counties

I was told that my Dad's home would have
to be sold and his savings would have to
be spent in order to pay for his medical
care.
My friend told me about
Where to To & What to Do
I am so happy she did!
They arranged great care for Dad and he
did not have to sell anything.
They even helped me get extra money so
his finances would not be dwindled away.
... Alexandra St. James

I was all alone battling a serious illness.
Joanna Marie managed my medical and financial needs.
I am a Veteran.
Joanna got me in to the VA system and coordinated my
medical insurance from my employer with my
Veterans benefits. Because of merging these benefits
together I did not have to pay anything for the wonderful
medical care I received.
Joanna also followed my medical challenges and stayed
by my side every step of the way. She worked along with
my doctors to understand everything.
I would not be well today and with no medical bills if
Joanna was not there helping me
make very difficult decisions.
Thank you Joanna
... Dennis Dean

I filed for disability.
I went to the disability office several times.
After 9 months my case was still in limbo.
I learned about
Where to Go & What to Do
They had my disability approved in 6 weeks.
... Joe Belton

I didn't know what to do.
I had placed my Mother in a care
community with an agreement to a
certain price.
A short while after my Mother
entered the care community they
sent me a letter wanting more
money which was against the
agreement I made with them.
Where to Go & What to Do
helped me have the care community
honor their agreement and not keep
charging me more and more money.
They also helped me find a new care
community where my Mother and I
feel like we are family.
... Margaret

I am a Department Director for a
major medical center in the Bay
Area.
I found myself in a frenzy when my
Mother became very ill.
I did not have the proper papers in
place to take care of my Mom during
her illness.
I called all over town,
was quoted extremely high prices
and told it would take several weeks
to prepare the necessary papers.
I remembered
Where to Go & What to Do.
I called and told them my urgency to
have things in order for Mom.
I couldn't believe it!
They told me they would come the
next morning and have all
necessary paper work done within
an hour.
I was amazed!
... Ms. B

Our
Fan
Mail

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Lela Clark should be listed in the
dictionary under the term “dear
hearts.” Said definition, direct from
the online Urban Dictionary, “an
affectionate sobriquet for the person
that has woken your heart and
dispelled your misgivings about the
world at large.”
After my husband became terminally
ill, I spent more and more time
discussing treatments, finances, and
our morale.
Lela became my Godsend and a very
important part of my husbands’
support system.
As my husband became more and
more ill, and eventually unable to
communicate, and then on his
deathbed; Lela was hands-down the
most influential support provider I
had. There were Hospice staff, who
were wonderful, but Lela there over
the long-haul and they had an ability
to sense and operate on a level that
was, for lack of better words,
keenly enlightened.

... Colette Skagel

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You may not remember me but we
spoke a couple of months ago by
accident when you answered the
Adult Protective Services line even
though I was calling for another
service. You were the most helpful
Government Employee that I have
ever spoken with (no JOKE!) and it
appeared as if you were genuinely
interested and wanted to help with
my problem. I know that you will say
that you were just doing your job
but I want to say Thanks for your
caring attitude and for the help you
provided. Just to brief you - I have
an Uncle who lives in Richmond and
has been diagnosed with
Alzheimers/Dementia. I needed
someone to work on my behalf since
I live in Dallas, Texas. After a few
minutes listening to my story you
recommended Joanna Marie to me
as someone who could provide
direction and assistance. I called
Joanna and the rest is history. She
is the person you said that she is by
demonstrating integrity, fairness,
passion for her work and truth. She
has provided assistance to me and
to my family living in Oakland, CA.
We are still in the planning stages
for my Uncle but Joanna's
involvement has been critical.
Joanna extended her service by
contacting other's who provided
assistance with regard to my Uncle's
Veterans' Benefits.
Joanna was a real special find and I
thank you for referring her to me.
Thanks so much for your help.
... Jim Cobon

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